A key component of running a successful business is being able to coach and provide feedback for employees. As a leader or manager, providing proper guidance for employees ensures they can succeed in the workplace and continue to improve. In this article, we will provide you with three tips for coaching and providing feedback for your team.
Avoid Using Accusatory Language
Words such as always, should, never, and you or your are all quick to put an employee on the defensive when providing feedback. It’s important to choose words carefully, because more than just providing feedback or worse, venting frustrations with their performance, we want our employees to be open to evaluating themselves openly and improving.
Ask Open-Ended Questions
Asking guiding questions tends to lead to more thoughtful and detailed answers. Asking guiding questions allows employees to discover the answers themselves and help them learn and grow the most. The open-ended approach to questioning also encourages more productive coaching conversations to occur in future.
Develop Strong Relationships with Employees
When providing coaching or feedback, your relationship with your employees is incredibly important. If employees don’t understand you and where you’re coming from, they may be unresponsive to your guidance and even be upset by it. It also provides managers with an understanding of employees, their attitude toward work, and their capacity to improve and perform.
Committing to Continuous Improvement
While providing feedback and coaching is essential for helping employees strive for improvement, it is also important as a leader to try to continuously improve as well. Here at Adonis we can help managers, leaders, and employees at all levels through Six Sigma training and coaching get better results by utilizing the Lean & Six Sigma toolkit.
Organizational politics involves performing influence tactics for the sake of organizational or personal interests. Organizational politics can impact all levels of a company, which is why it is important to learn how to navigate political situations and create positive outcomes instead. In this article, we want to provide you with some tips for navigating organizational politics in the workplace.
Build Strong Relationship
Often the most natural development of political influence occurs through informal networks and personal influence. By maintaining your personal integrity and developing strong relationships, navigating situations such as gaining support for a new initiative or asking for someone to cover a shift for you becomes much easier.
It can be tempting to go down the path of least resistance and ignore issues, but being vocal about disagreements can actually help bring new solutions to the table. Creating effective conflict management to deal with internal politics is critical to employee happiness and obtaining better outcomes from workers.
Utilize Your Authority
Whether you are the CEO of a company, an expert in the tech field, or have access to NASA telescopes for research purposes, all of these are formal qualities which place you in a greater position of power. Positions of power can help companies navigate times of crisis and be a stable foundation for an organization to build upon.
Maintaining Positive Political Influence
While many of the tips we offered on navigating organizational political situations are meant to promote positive change, there are many ways that internal politics can hinder the growth of a business. Here at Adonis we can help you ensure that your business maintains continuous improvement and is better equipped to deal with challenges through our organizational development programs.
Most businesses and manufacturers provide services or products for people. However, just providing a product or a service is not enough to achieve great profits. It’s important to connect with the hearts of both employees and clients alike if you want to achieve a higher level of success. In this article, we go over some tips on how to connect with people through your business.
While brand recognition is important, knowing the people behind that brand is even more so. Including an About Us or How We Got Started page on your website or in other promotional materials is one big way you can connect with people. If you can show prospective customers the passion behind the business, you might find people are more willing to purchase products or services from your company.
Be Socially Responsible
Another way to connect with people is by implementing Corporate Social Responsibility (CSR). CSR is a process where you incorporate social or environmental concerns into planning and operations. For instance, a company that decides to go cruelty free or rely on renewable energy resources appeals more to customers because they can have a positive impact on society and the environment. According to this report from Babson College, a strong CSR program can even increase market value by up to 6% and reduce staff turnover by as much as 50%.
If you want to achieve Continuous Improvement in your business, you need to remember your purpose. Regardless of the words you use or the goal itself, connecting with people’s hearts is the most important factor in achieving that mission. Don’t just post your values or principles in your office or on your website - rather, demonstrate how you live them through your actions.
We at Adonis are also committed to creating value for your business by helping you better understand how your organization is performing and where it can improve - from an operational perspective as well as a cultural perspective.